We sure don’t hear about comments like this being sent to Wavelink, or device manufacturers, about their emulation products – do you?

Here’s one of our latest from a leading developer, marketer, and distributor of branded apparel, footwear, and accessories. They use Stay-Linked to connect to SAP Console.

Thank you all for your help and support on the RF gun issue we were experiencing in our West coast facility. Not surprisingly, the main issue was internal to the wireless network — contention between access points. The Echo test that you recommended we use was invaluable. It allowed us to find the dead spots on the floor even though they did not drop when testing with a laptop running a wireless card. Testing with the actual RF guns made all the difference. By turning off some APs the coverage has improved and seems to be fine now.

I really appreciate the tools and support that you provided to help us narrow in on the problem and solve it, even though the issue was not directly related to StayLinked. You guys not only have a great product but have consistently provided outstanding advice and support. If (Company) can ever help you all in any way, say by providing a customer reference, please do not hesitate to ask.

Thanks again,

- (Name)

Director of Distribution Systems

Comments like this aren’t unusual for us. You can see several of them here in our Blog. It’s great to have so many satisfied and happy customers.

Rugged Mobile Computers Shipping With Stay-Linked Terminal Emulation Client Pre-Loaded

Stay-Linked Corporation today announced that Psion Teklogix Corporation will begin shipping their rugged mobile computers as “Stay-Linked Ready™” with Stay-Linked client software pre-loaded.

When connected to Stay-Linked server and administrator software (included with the purchase of user licenses), Psion Teklogix users will enjoy the full range of unique benefits enabled by Stay-Linked’s award-winning design.   Read the full release

This is a great reason for our resellers to sell Psion devices. It simplifies the roll out process for your customers.

Excerpt:

“Psion Teklogix is a recognized leader in the rugged mobile computer industry, and we are very pleased that they are now an active member of our growing Stay-Linked Ready program for device manufacturers,” said David Griffith, President of Stay-Linked. “Companies who purchase Stay-Linked licenses with Psion Teklogix devices are now able to take immediate advantage of Stay-Linked’s unique productivity-enhancing capabilities right out of the box.”

“Psion Teklogix ensures our customers receive maximum value from our solutions, ultimately maximizing our customers’ Return on Mobility,” said Dave Peddemors Vice President North America Sales at Psion Teklogix. “Our partnership with Stay-Linked Corporation will provide our customers unique access to their terminal emulation applications both inside and outside the four walls.”

In the AML7100 menu system, choose Local Settings > Barcode Options > Barcode Edit Options > Preamble / Postamble

Once these values are set, you should be able to see your barcode data in the Stay-Linked client Tools > Scan Test dialogue.

If your scanner has been configured, and your data appears in the Stay-Linked scan test, we would want to enable logging in the Stay-Linked server settings to further troubleshoot your issue.

I hope this is helpful.

“Thanks a ton for getting these guys up and running so quickly. Your solution is superior to Wavelink in so many ways, but the knowledge and effort you guys put in is the reason I try to convert all my clients!

Thanks again!

Andy”

Please see our website and see all the benefit of the Stay-Linked product. And don’t forget that our support is the best in the industry!

Then, you need to restart the host session (if the host hasn’t locked you out), sign back in, navigate through menus back to the screen you were on, enter the applicable order / customer / quote number if you remember, and hope you didn’t lose anything when the session ended. (Sound familiar?)

SOLUTION: Run Stay-Linked on your RF and cellular devices and you’ll never lose your host session again.

You may still have occasional network or cellular interruptions – that’s the nature of RF and cellular service. But your server session will still be there when you get back. No need for those other steps you do today. Simple!

Try THAT using any other emulator – even with their proxy server or controller “patches.” They just aren’t capable of doing what Stay-Linked does by design – protect your host session NO MATTER WHAT!

Check out why Stay-Linked just works better. Eliminate the frustration and improve the inefficiencies.

• We identify when packets are dropped by the network
• We can see what the server and client sent
• We see what was received
• We can perform “Trace Routes” from the client
• We can do echo tests to show the user what happens with each keypress
• And many more…..

If your network reliability – either wired or wireless – isn’t quite reaching the mythical “99.9999%” reliability, we can help identify the most likely network component that’s causing the problem. BUT, with Stay-Linked, many of our customers stop trying to correct that last illusive network bug. With Stay-Linked it may not matter because your sessions NEVER drop.

Stay-Linked’s UDP protocol makes it all possible. With TCP, if there’s a network issue, you’re going to feel it at the other end of the RF network. Whit Stay-Linked it may not matter anymore!

Visit the Stay-Linked website to download a free trial. If you have network issues, give us a call and let us help solve them!

And remember, Stay-Linked now come pre-loaded at the factory on several devices. See a list of the Stay-Linked Ready manufacturers on our website.

The Stay-Linked host-based server process runs as a subsystem on the iSeries using JAVA. And anyone in the iSeries world can tell you that the IBM mid-range systems run JAVA better than any other system in the world!

Try Stay-Linked for emulation to your iSeries on you desktop computers, RF devices, and on WLAN / Cellular portable devices.

No more “varying devices off / on” with Stay-Linked because we make sure the session never ends! (Unless you want it to using our new timeout option in v9.1 of Stay-Linked. Inactive sessions can be terminated gracefully on your iSeries.)

Go to the Stay-Linked website to download and try Stay-Linked for 30 days.

“We received confirmation on Friday afternoon that (Customer) is going with us. Thanks so much for your support. They are starting out with XXX units – but many more to come. And, we now have a very good story to tell. Thanks again for all your help – this was truly lost (to Manufacturer) – you guys turned it around for us.”

What the Channel Manager DIDN’T say was that they won the business away from a competing manufacturer that supplies a “Free” client-side telnet application. Clients quickly see that the “Free” telnet is like trying to use Microsoft “Office-Lite” – you might get some functions you need, but you’ll never get the REAL BENEFITS.

Visit the Stay-Linked website to see why so many companies are switching to Stay-Linked Emulation.

And be sure to check the links on our Blog to see “The Stay-Linked Difference”.

In our ever-continuing drive to enhance on our already technology leading Terminal Emulation (TE), device management and voice-enabled products, Stay-Linked today released our latest set of updates and enhancements – version 9.1, Build 139.

Take a look at the list of enhancements and improvements below. This is just the latest example of how our customers benefit from the advanced capabilities of Stay-Linked. It’s also the reason so many of our customers continually renew their annual maintenance contracts with us – to benefit from our constant improvements.

Even the best can get better!

Key features include:

Barcode Management Improvements
• Added support for ‘Regular Expressions’ to provide extremely flexible manipulation of barcode data.
• Added ‘Auto-CHECK(FE) Emulation Property’ to append a FIELD EXIT to barcodes on CHECK(FE) 5250 fields.
• Enhanced the “Clear Field on Data Entry” feature of the Telnet Host Entry to support SCAN data also.

Stay-Linked Host API Improvements
• Added support for a user-configurable ‘Host API Separator Character’.
• Enhanced ‘Scanner Control’ Host API to include beeper options.

Device Management Improvements
• Allow DM-capable devices in selected ‘Device Groups’ be automatically added to the ‘Managed Devices’ list.
• Allow ‘Device Names’ to be displayed in the ‘Connections List’ for clients running ‘DM Only’ sessions.

Stay-Linked Administrator Improvements
• Greatly improved the display and reporting of ‘Session Status’ in the Administrator ‘Connections List’.
• Added display of ‘Server Version’ with the ‘Server Build’ in the ‘Server List’ of the Administrator.
• Added display of ‘OS Name and Version’ and the ‘Java Version’ in the ‘Server List’ of the Administrator.
• Easily add new Keyboard Maps from the ‘Connection Details’ screen in the Administrator during ‘eSP0003’ error.
• Improvements in communications handling between the Administrator and the Server.
• Display the Client CRC value on the ‘Connection Details’ screen in the Administrator.
• Display detailed Client and Server IP and Port information in the ‘Connection List’ and ‘Connection Details’.
• Added right-click and copy to clipboard for some data elements in the Administrator ‘Connection Details’ dialog.
• Allow alphabetical sorting of entries in the ‘Settings’ drop-down list on the ‘Client Settings’ dialog.

Assorted Enhancements and Improvements
• Support ‘Transfer Session’ to a device that is showing the ‘WSID IN USE’ message.
• Added the ‘Session Uptime’ to the ‘Session Info’ screen available from the Stay-Linked Menu on the device.
• Added support for a ‘Session Inactivity Timeout Script’ to be run before inactive sessions are terminated.
• Improved support for German-language Windows Servers.
• Expanded tap-spot zones for various server-side prompts on the client screens.
• Assorted server protocol improvements when supporting WWAN/Cellular connections through a firewall.
• Added support for a new [devicetype] substitution value that can be used in scripts, etc.
• Added additional reliability improvements for License Pool Server Interval processing.
• Enhanced Server-side Log File management.
• Assorted Administrator and Server minor fixes.

• You do not know me,  I am a (Manufacturer) Channel Manager in Canada.  I work closely with (VAR name). I wanted to reach out to you and let you know what a great job your Stay-Linked team did to assist with an account that (VAR name) and (Manufacturer) are working on.  Your team (including Mark McGary & Soozy Lund) should be commended for their efforts.
  - from a device manufacturer’s Channel Manager
• Your support team is excellent.  Especially Justin.  He has been really great helping our support team to get to know Stay-Linked.
  - from a Stay-Linked VAR
• Thanks for all your help, and if you’d care to pass this along to sales or management, the ease of doing this switch (downloads and installs, nothing to do on the handhelds) and your help getting it done is the reason these guys are going to keep Stay-Linked. They were thinking of trying to go back to the old software now that they have newer hardware in the building. So thanks again, and nice work keeping a customer on board with great customer service and an excellent product.
  - from a Stay-Linked VAR